HOW TO FORCE MATCH AN INVOICE
- In InSIGHT either go to Order Management Alerts on your Dashboard or go to Invoicing / Manage Unmatched Invoices and click on Quantity Queries then click View
- Click the Force Match Button
- If you get the message Force Match Invoice Line Order is not fully received and therefore this action is not available - you need to receipt the line in the normal way through Receipt Goods and Services
- Otherwise select a reason from the drop down menu (if unsure select Accept Quantity Difference)
- Enter your name and / or any other necessary information in the Notes Box & Click OK
- The line will now be matched & once all lines on the invoice are matched it will be sent for payment
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